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Language Settings

Overview

The world is diverse, and so are the communication needs of businesses operating in a global marketplace. To meet these needs, Orbit has incorporated multilingual support across all our applications. This ensures seamless, inclusive interactions for all users, regardless of their language, in MissionControl, Connect, Hub, and Cockpit.

Key Highlights

  • Language Preferences: Choose between English and German language options to tailor your Orbit experience.

  • User Specific: Language settings can be defined for each user either by the user or by an Operator using MissionControl.

  • Future Expansions: Additional languages will be added to meet the evolving needs of our users. We welcome requests for new languages to cater to your specific requirements.

Invitation emails for new Operators, Shippers, Carriers, and Drivers will reflect the language preferences set during the invitation process. Furthermore, language settings for users across all roles can be adjusted remotely from within Orbit MissionControl.

Key Concepts and Features

Choosing Your Language: The language setting is designed to be intuitive, allowing every user to select their preferred language with just a few clicks. This setting will apply to the application interface and as a default, to all communication emails sent to users within Orbit.

Localised Customisation in MissionControl: In addition to setting your preferred language, Orbit MissionControl offers the capability to localise names for all custom objects, such as Properties, Load types or Regions. This feature is especially useful in multi-lingual settings where users collaborating in Orbit may speak different languages.

  1. Localised Naming: Add custom translations by clicking the globe symbol displayed in all translatable fields in MissionControl. E.g., in Settings, under the sections for Properties, Load Types, and Regions.

  2. Automated Translations: By clicking the magic wand symbol inside translation fields, Orbit automatically suggests a suitable translation for the selected target language.

Use Case Example

A new driver is being onboarded from a non-English-speaking country.

  1. An administrator invites a new Driver and sets their language preference to German using Orbit MissionControl.

  2. The Driver receives an invite email in German.

  3. Upon logging into Orbit Cockpit, the Driver finds all interfaces in German.

Step-by-Step Guide

Changing Language Settings in Orbit MissionControl and Connect

  1. Click on the 'Settings' icon located at the bottom left of your screen.

  2. For MissionControl users: Click on the 'General' tab.

  3. Locate the 'Language' section and select your desired language from the dropdown list.

  4. Wait briefly as the system updates. The new language settings will be applied across the platform.

Changing Language Settings in Orbit Hub

For users who are not signed in, Orbit automatically sets the language based on the browser's settings. If Orbit doesn't yet support the browser language, the system defaults to German as a fallback option.

For logged-in users:

  1. Navigate to the 'Settings' menu.

  2. Scroll down to ‘Language’.

  3. Choose your preferred language from the dropdown menu.

  4. The updated language settings will be displayed shortly after a brief loading period.

Technical Details

While the language settings feature is straightforward, we ensure that the transition between languages is seamless and does not interfere with the functionality of any Orbit application. For more detailed technical information, please refer to our API reference.

FAQs and Troubleshooting

Q: Will changing the language affect existing data? A: No, changing the language setting will only affect the interface and new communication moving forward.

Q: What if the language I need isn't listed? A: We are continuously expanding our language offerings. Please reach out with your specific needs, and we will prioritise adding new languages based on user demand.

Q: I have problems with the language settings. How can I get help?

A: If you have any questions regarding the language settings, feel free to contact customer support.

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