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Whitelabel Customisation

Overview

Orbit features comprehensive white-labelling options across the platform, allowing customers to customise the look and feel of MissionControl, the Tracking Page, Orbit Connect, and Orbit Cockpit to align with their branding, enhancing the user experience and maintaining brand consistency.

Tailored Branding Across Applications: Whitelabel settings allow for a deep level of customisation, from basic elements like logos and colour schemes to more detailed aspects like app titles and favicons, ensuring that every facet of the platform reflects your brand.

Separated by app: Give every part of the platform your unique look - enabling you to e.g. give customers and drivers tailored experiences.

Orbit Cockpit specifics: While the Cockpit application allows for customisation of the highlight colour and logo, certain elements like the login page and splash screen remain standardised to maintain a consistent user experience across the Orbit ecosystem.

Step-by-Step Guide

Customising Theme Settings in MissionControl

  1. Open MissionControl and navigate to the 'Settings' menu.

  2. Select the 'Theme' option to access the customisation interface.

  3. For each application (MissionControl, Tracking Page, Connect, and Cockpit):

    • Set the App Title as desired.

    • Choose a Highlight Colour that aligns with your brand.

    • Upload your Logo and Favicon for consistent branding across the platform.

  4. Review and save your settings. The customisations will be applied immediately for all users.

Applying Whitelabel Settings to Cockpit

  1. Within the 'Theme' settings in MissionControl, navigate to the Cockpit section.

  2. Customise the Highlight Colour and Logo. The platform will automatically generate a complementary gradient for the highlight colour.

  3. Confirm your changes, and the custom branding will be visible in the Cockpit application after login.

White-labelled login page

For MissionControl:

  1. To access a white-labelled login page for MissionControl, append your customer name to the URL: https://mission.orbit.do/?tenant=[CUSTOMER-ID]

  2. Exchange “CUSTOMER-ID*”* with your actual customer ID.

For Connect:

  1. To access a white-labelled login page for Connect, use the following link: https://dispatch.orbit.do/?tenant=[CUSTOMER-ID]

  2. Exchange “CUSTOMER-ID*”* with your actual customer ID.

Contact Orbit’s support team if you do not know your personal customer ID.

FAQs and Troubleshooting

Q: Can I revert to the default Orbit branding? A: Yes, you can revert to the default settings at any time by removing your customisations in the 'Theme' settings.

Q: What if I encounter issues with my custom branding? A: If you face any challenges with applying your customisations, please reach out to our support team for assistance. We're here to ensure your branding is applied smoothly and effectively across the Orbit platform.

Real-World example

Imagine you work at a logistics company and aim to send a tracking link to your customer leading to a branded tracking page matching your Corporate Design. To accomplish this, you would accesses the "Theme" settings in MissionControl and configures the desired customisations for the Tracking Page. You may set your logo, favicon and select a highlight colour that matches your brand. Once saved, these settings dynamically apply to the interface, providing a branded experience to all customers accessing your Tracking Page.

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